โครงสร้างหัวข้อ

  • Week 1

    - Orientation
    - Pretest
  • Week 2

    Unit 1
    - Hotel Staff and Their Duties


  • Week 3

    Unit 2 
    - Courtesies among Staff


  • Week 4

    Unit 3 
    - Welcoming Guests

  • Week 5

    • Quiz 1: 20/12/66:  Speaking (Role-Play) and multiple choice questions (15 marks)

  • Week 6

    Unit 4 
    - Checking in and Checking out

  • Week 7

    Unit 5 
    - Room Types and Facilities

  • Week 8

    Unit 6 
    - Reservations and Room Rates
  • Week 9

    • Midterm Examination: Speaking (Role-Play) and multiple choice questions

  • Week 10

    Unit 7 

    - Dealing with Problems at the Front Office
  • Week 11

    Unit 8 
    - At the Housekeeping Department
  • Week 12

    Unit 9 
    - Receiving Guests at a Restaurant
  • Week 13

    • Quiz 2: Speaking (Role-Play) and multiple choice questions (06/03/67)

  • Week 14

    Unit 10 
    - Taking Orders
  • Week 15

    Course Review